Reputation Management

Your reputation is your number one asset.
What are your customers saying about you?

We’ve Partnered With BirdEye

L
 

To bring you the best reputation
management software on the market!

Reputation and Experience – Connected

We live in a connected world. For a business, customers and prospects are connected online more than ever before, influencing each other’s buying decisions. Excellent customer experiences drive retention rates and improves a business’s online reputation, which accelerates new customer acquisition.

Reputation

See what people are already saying about your business online and respond to customers in real time.

EXperience

Showcase your hard earned positive reviews and display them on your website and across the internet.

FAST & EASY

Build a database of reviews instantly from customers that already support your business

CREATE RESULTS

Leverage your posative reviews  into new customers for your business.

Reviews From The Sites That Matter Most

Obtain reviews from all of the top sites, such as Google, Facebook, Foursquare, TripAdvisor, Zillow, Avvo, Healthgrades and 250+ more.

The Customer Journey Begins With a Search

 

  • 88% of consumers consult online reviews before they purchase local services (Bright Local Consumer Review Survey)
  • 85% of consumers trust online reviews as much as personal recommendations (Bright Local Consumer Review Survey)
  • 59% of mobile users who look for local information, visit the business on the same day (The Mobile Movement Study)
  • 18% of local mobile searches lead to a sale within one day (Moz)

Real-Time Feedback

Your reputation is your number one asset, and if your business is not turning your customer advocates into the driving force of your marketing engine, you are missing out on one of the best marketing resources available … happy customers!

Grow Your Business Through Reputation Marketing

Collecting reviews and managing your business’s reputation online has never been so easy

Acquisition

Generating posative reviews is as easy as sending SMS & Email Messages.

Monitoring

Never miss a review with real-time notifications of customer feedback.

MANAGEMENT

Monitor and respond to every review from all sites, in one place.

SOCIAL PUBLISHING

Plan, Schedule and post to multiple platforms and networks from one place.

EXPERIENCE

Hear every word on review platforms and track conversations.

MARKETING

Amplify customer voices and let your online reputation promote itself.

Get Reviews with Ease and Speed on Every Device

Gather new reviews from your customers via automated SMS and MMS alerts sent to their devices. Intelligent deep linking directs them to crucial sites that your business wants showcase reviews on – Google, Yelp, Facebook, Healthgrades.

Why Us?

Working with Bright Digital Solutions means converting in-moment feedback of positive experiences, into the promotion of those experiences across the channels that customers are searching for and vetting your business on, in order to acquire new customers.

"Simply put, we appreciate working with a team who makes us feel like they are truly digital partners in our business. The reputation service they offer has made our online presence grow like wildfire!"

– Scott D.